Effective Date: 16 August 2026
Last Updated: 16 August 2026
At Terea Flavors, accessible through Tereaflavors.online, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, place an order, or otherwise use our services.
Terea Flavors operates in Dubai, United Arab Emirates. We aim to handle personal information fairly, transparently, securely, and only for legitimate purposes.
This Privacy Policy is intended to provide information consistent with applicable UAE data-protection requirements and, where applicable, the principles and requirements of the EU General Data Protection Regulation (“GDPR”).
1. Who We Are
Business Name: Terea Flavors
Website: Tereaflavors.online
Email: Tereaflavors@gmail.com
Business Address: International City, Dragon Mart 1, Dubai, United Arab Emirates
For privacy and data-protection purposes, Terea Flavors is the entity responsible for determining how personal information collected through this website is processed, subject to applicable law.
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: Tereaflavors@gmail.com
2. Information We Collect
Depending on how you use our website, we may collect different categories of information.
2.1 Information You Provide Directly
When you place an order, contact us, submit a form, or communicate with us, we may collect information such as:
- Full name
- Email address
- Telephone or mobile number
- Billing information
- Delivery address
- Shipping information
- Order details
- Product preferences or information you voluntarily provide
- Messages, enquiries, or other communications you send to us
We only request information that is reasonably necessary for the relevant purpose.
2.2 Payment Information
If you make a purchase through our website, payment information may be processed by the payment service provider used for your transaction.
Where payment processing is handled by a third-party payment provider, Terea Flavors may not directly receive or store complete payment-card details such as your full card number, CVV, or PIN.
You should review the applicable privacy policy of the payment provider used for your transaction.
2.3 Automatically Collected Information
When you visit Tereaflavors.online, certain technical information may be collected automatically, depending on the website’s configuration and the technologies we use.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Approximate geographic information
- Pages visited
- Date and time of visits
- Referring website
- Website interactions
- Technical and diagnostic information
This information may be used for security, analytics, website functionality, performance monitoring, and improvement.
2.4 Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small text files stored on your device that can help websites remember information about your visit.
Cookies may be used for:
- Essential website functionality
- Shopping-cart functionality
- Login or account functionality
- Security
- Website performance
- Analytics
- Understanding website usage
- Marketing or advertising, where applicable
Where required by applicable law, non-essential cookies will only be activated after obtaining the appropriate consent.
You may also be able to control or delete cookies through your browser settings.
Disabling certain cookies may affect the functionality of parts of our website.
3. How We Use Your Personal Information
We may process personal information for the following purposes:
Order Processing
We may use your information to:
- Process and confirm orders
- Arrange delivery
- Communicate with you about your order
- Provide customer support
- Handle cancellations, refunds, returns, or complaints where applicable
- Maintain transaction records
Customer Communication
We may use your contact information to respond to:
- Questions
- Product enquiries
- Order-related requests
- Customer-service requests
- Complaints
- Other communications you initiate
Website Operation
We may process technical information to:
- Operate the website
- Maintain website security
- Detect fraud or abuse
- Diagnose technical problems
- Improve website performance
- Prevent unauthorized activity
Analytics and Improvement
Where applicable, information may be used to understand how visitors interact with the website and to improve our products, services, content, functionality, and user experience.
Marketing
Where permitted by applicable law and, where required, with your consent, we may use your contact information to send promotional communications about products, offers, or services.
You can withdraw your marketing consent at any time by contacting us or using the unsubscribe mechanism provided in a marketing message.
4. Legal Bases for Processing
Where the GDPR applies to our processing activities, we rely on one or more of the following legal bases under Article 6 GDPR, depending on the circumstances:
Performance of a Contract
We may process information where it is necessary to perform a contract with you, including processing and fulfilling an order.
Consent
We may process information based on your consent, such as certain marketing communications or non-essential cookies.
You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Legal Obligation
We may process information where necessary to comply with applicable legal, regulatory, tax, accounting, or other legal obligations.
Legitimate Interests
Where permitted by applicable law, we may process information where it is necessary for legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Examples may include website security, fraud prevention, service improvement, and defending legal claims.
The UAE Personal Data Protection Law similarly requires personal-data processing to be fair, transparent and lawful and limits collection to information necessary for the stated purpose.
5. Data Minimization
We aim to collect only personal information that is adequate, relevant, and reasonably necessary for the purpose for which it is processed.
We do not intentionally request unnecessary sensitive personal information through our website.
Please do not submit sensitive personal information to us unless it is specifically requested and there is a legitimate reason for providing it.
6. When We Share Personal Information
We do not sell your personal information as a business asset.
We may share personal information with carefully selected third parties where reasonably necessary to operate our business or provide services to you.
These parties may include:
- Website hosting providers
- Website and technology service providers
- Payment processors
- Delivery or logistics providers
- IT and security providers
- Analytics providers
- Customer-support providers
- Professional advisers
- Legal or regulatory authorities where required by law
Third-party service providers should only receive information reasonably necessary for the service they provide.
Where applicable, we require service providers processing personal information on our behalf to maintain appropriate confidentiality and security safeguards.
7. International Data Transfers
Some of our service providers may process or store personal information outside the United Arab Emirates or, where GDPR applies, outside the European Economic Area.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements.
Where GDPR requires appropriate safeguards for an international transfer, we may use mechanisms recognized under applicable GDPR requirements, such as an adequacy decision or appropriate contractual safeguards.
The UAE Personal Data Protection Law also contains requirements concerning cross-border transfers and sharing of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.
Retention periods may depend on:
- The nature of the information
- The purpose for which it was collected
- Whether an ongoing customer relationship exists
- Legal, tax, accounting, or regulatory requirements
- The need to establish, exercise, or defend legal claims
- Security and fraud-prevention requirements
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Destruction
- Alteration
- Misuse
- Accidental or unlawful processing
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
The UAE Personal Data Protection Law requires appropriate security measures and protection against unauthorized or unlawful processing.
10. Your Privacy Rights
Depending on your location and the applicable law, you may have rights regarding your personal information.
These may include:
Right to Information
You may request information about how we collect and process your personal information.
Right of Access
You may request confirmation as to whether we process your personal information and, where applicable, request access to that information.
Right to Correction
You may ask us to correct inaccurate or incomplete personal information.
Right to Deletion
In certain circumstances, you may request that we delete your personal information.
Right to Restriction
In certain circumstances, you may request that we restrict the processing of your personal information.
Right to Object
You may have the right to object to certain processing activities, including certain direct-marketing activities.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
Right to Data Portability
Where applicable under GDPR, you may request your personal information in a structured, commonly used, and machine-readable format and may have the right to transmit it to another controller.
Right to Lodge a Complaint
Where GDPR applies, you may have the right to lodge a complaint with the relevant data-protection supervisory authority.
The UAE Personal Data Protection Law also provides data subjects with rights relating to information about processing, correction, deletion, restriction, objection, and other data-protection matters, subject to applicable legal limitations.
11. How to Exercise Your Rights
To make a privacy request, contact us at:
Email: Tereaflavors@gmail.com
Please include enough information for us to understand your request.
For security reasons, we may need to verify your identity before providing personal information or completing certain requests.
We will handle legitimate requests in accordance with applicable law.
Where GDPR applies, requests concerning data-subject rights are generally required to be handled transparently and, subject to applicable exceptions, without charge.
12. Marketing Communications
If you have provided consent to receive marketing communications, we may occasionally send information about products, promotions, offers, or other business updates.
You can unsubscribe from marketing communications at any time.
You may also contact us at:
Withdrawal of marketing consent will not affect processing that is necessary for fulfilling an order or complying with legal obligations.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, payment providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
When you leave Tereaflavors.online, we recommend reviewing the privacy policy of the third-party website or service you use.
14. Analytics and Advertising
Depending on the tools installed on our website, we may use third-party analytics or advertising technologies to understand website traffic, measure advertising performance, improve our website, or provide relevant advertising.
Such technologies may collect information such as device information, IP address, browser information, pages visited, and interaction data.
Where legally required, we will request appropriate consent before activating non-essential analytics, advertising cookies, or similar technologies.
Important: Before publishing this Privacy Policy, the website owner should verify the exact analytics and advertising services actually installed on Tereaflavors.online and identify them in the site’s cookie/privacy disclosures where required.
15. Children’s Privacy
Our website is not intended for children who are below the minimum age required to lawfully use the relevant service or provide consent under applicable law.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us unlawfully, please contact us at:
We will take reasonable steps to investigate and, where appropriate, delete the information
16. Automated Decision-Making and Profiling
We do not intentionally use personal information to make decisions that produce legal or similarly significant effects on individuals through solely automated decision-making unless permitted by applicable law and appropriately disclosed.
If our processing practices change and automated decision-making or profiling becomes subject to specific disclosure requirements, we will update this Privacy Policy as appropriate.
17. Data Breaches and Security Incidents
If we become aware of a personal-data breach, we will assess the incident and take appropriate steps in accordance with applicable legal and regulatory requirements.
Depending on the nature and severity of the incident, this may include:
- Investigating the incident
- Containing the breach
- Taking steps to secure affected systems
- Assessing potential risks
- Notifying relevant authorities where legally required
- Notifying affected individuals where legally required
18. Accuracy of Personal Information
We aim to keep personal information accurate and up to date.
You may contact us if information we hold about you is inaccurate or incomplete.
The UAE Personal Data Protection Law includes requirements concerning accuracy and correction of personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our website
- Changes to our services
- Changes in technology
- Changes in data-processing practices
- Changes in applicable laws or regulations
- Changes to third-party service providers
When we make significant changes, we may update the “Last Updated” date at the top of this Privacy Policy and provide additional notice where required by applicable law.
We encourage you to review this page periodically.
20. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how your personal information is handled, please contact:
Terea Flavors
Website: Tereaflavors.online
Email: Tereaflavors@gmail.com
Address: International City, Dragon Mart 1, Dubai, United Arab Emirates
We will make reasonable efforts to respond to privacy-related enquiries in accordance with applicable law.
21. Important Legal Notice
This Privacy Policy is designed as a general privacy-policy template based on the information provided to us and publicly available UAE and GDPR requirements.
It does not establish that GDPR applies to every activity of Terea Flavors. GDPR applicability depends on factors such as the location of individuals, the nature of the business, and the business’s processing activities.
Likewise, UAE data-protection obligations can depend on the structure, location, activities, and applicable exemptions of a business.
Before publication, Terea Flavors should verify this policy against its actual:
- WooCommerce configuration
- Hosting provider
- Payment gateways
- Delivery providers
- Google Analytics or other analytics tools
- Google Ads or other advertising platforms
- Meta Pixel or other tracking technologies
- Email marketing software
- WhatsApp or other communication services
- Cookie configuration
- Customer-account functionality
- Data-retention practices
- Business/legal entity information
If any of these services collect or process personal information, this Privacy Policy should be updated to accurately describe them.
Last Updated: 16 August 2026
